TERMS AND CONDITIONS FOR RED PEN WENCH, LLC
Effective date: June 12, 2024
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Welcome to the Red Pen Wench, LLC Online Platform, accessible from https://www.redpenwench.com and its subdomains, hereafter “the Platform” or the “Site”. By purchasing a course, workshop, template, guide, digital toolkit, coaching session, writing service package, combinations thereof, or any other product or service offered by Red Pen Wench, LLC (the “Company”), you are agreeing to be bound by these Terms of Sale (the “Terms”) without modification. Please read these Terms carefully before completing your transaction.
The Platform may from time to time sell courses, books, templates, guides, consulting, and other products, services, and materials that are intended to instruct and assist people in the development of job application strategies and materials including résumés, cover letters, LinkedIn profiles, and interview preparation.
THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY. THESE TERMS REQUIRE THE USE OF ARBITRATION TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.
BY PLACING AN ORDER FOR PRODUCTS OR SERVICES FROM THIS WEBSITE, OR PARTICIPATING IN INSTRUCTIONAL, INFORMATIONAL, OR INTERACTIVE SESSIONS, YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS.
YOU MAY NOT ORDER OR OBTAIN PRODUCTS OR SERVICES FROM THIS WEBSITE IF YOU (A) DO NOT AGREE TO THESE TERMS, (B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT, OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE'S CONTENTS, GOODS OR SERVICES BY APPLICABLE LAW.
Electronic Communications
Sending or receiving electronic mail to or from the Company constitutes electronic communications. By purchasing a Course from the Company, you consent to receiving electronic communications from the Company and any of its employees, representatives, agents, independent contractors, coaches, affiliates, or any other person or entity associated with Red Pen Wench, LLC. You further consent and agree that any and all agreements, notices, disclosures, and other related communications that the Company may provide to you electronically or via the Site will satisfy any legal requirement that such communications be in writing.
Your Account
By using and accessing this Platform, you understand and agree that you alone are responsible for maintaining the confidentiality of your account, your username and your password, and for restricting access to your computer while you are logged into the Platform. You further agree not to provide or share your login information to any other person or entity to use or access the Platform. You agree to accept sole responsibility for any copying, dissemination, or plagiarism of proprietary information that ultimately originates from your user account, whether by your fault or as a result of the theft or misappropriation of your account. You shall not share, assign, sell or otherwise transfer your account to any other person or entity. The Company reserves the right to terminate your account, refuse or cancel your services, or remove or edit the content available to you in the event that the Company determines you have violated the requirements of this section.Â
Course Access
The Company reserves the right to update, discontinue, or otherwise remove access to any product, template, document, course, service, or combination thereof at any time. However, for non-subscription course products (i.e. course products that you pay a single fee to access), your access to that product is guaranteed for a minimum of one (1) year. Subscription-based products will renew on a periodic basis as described on the sales page for that individual product. The Company will provide you with written notice of any pricing changes for your active subscriptions at least thirty (30) days prior to the change going into effect.
Anytime the Company refers to "lifetime access," this means the lifetime of the program. In the event that a product is discontinued, the Company will provide you with written notice at least thirty (30) days before your ability to access the product on the Platform is removed.
Prices and Payment Terms
All prices posted on the Site are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out on the checkout page and in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling (if applicable). All such taxes and charges will be added to your order total and will be presented and itemized at checkout.
Transactions are processed by third-party payment processors. You represent and warrant that (i) any credit card information you supply is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any.
Execution of Purchased Services and Additional Charges
Certain products and services offered by Red Pen Wench, LLC cannot be executed without your active cooperation. These include but are not limited to resume writing, cover letter writing, LinkedIn profile packages, and one-on-one coaching sessions.Â
The Company will clearly request from you any information, documentation, or feedback that it deems necessary for the execution of the product or service. Failure to respond to such requests may prevent the Company from fully rendering the product or service. You have ninety (90) days from the date of purchase to comply with these requests so work can proceed in a timely manner. After ninety (90) days additional charges may apply.
Cancellation and Refund Policy
All purchases made on the Platform are final. Red Pen Wench, LLC reserves the right to issue refunds at its sole discretion. You may cancel any subscription purchased on the Platform at any time, and no new charges will be issued. Your subscription will remain active until the entire paid-for term expires.Â
Links to Third-Party Sites
On the Platform and within its courses, the Company may from time to time provide links to other websites, videos, or resources (“third-party sites”). You should be aware that the Company does not control these sites and is not responsible for any of the content contained in any third-party site, including, without limit, any links contained in the third-party sites, or any updates or changes to the third-party sites. Unless otherwise indicated, the fact that the Company has included a link to any particular third-party site or service does not imply that the Company has endorsed any particular individual or company or has a business association with that particular website.
Third-Party Services
Certain products, services and functionality made available via the Platform are provided by third party websites and organizations. By using the Platform, you acknowledge and consent that the Company may share your personal information and data with any third party with whom the Company has a contractual relationship to provide the requested product, service or functionality on behalf of the users and customers of Red Pen Wench, LLC.
No Unlawful or Prohibited Use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use the Platform strictly in accordance with these Terms of Sale. As a condition of your continued use of the Platform, you warrant to the Company that you will not use the Platform for any purpose that is unlawful or otherwise prohibited by these Terms of Sale. You may not use the Platform in any manner which could damage, disable, overburden, or impair the Platform or interfere with any other party’s use and enjoyment of the Platform. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
All content included within the Platform, including but not limited to videos, text, documents, PDFs, graphics, images, and any combination thereof, as well as any software used on or within the Site, (the “Content”), is the property of the Company or certain third party contractors, and is protected by United States Copyright, Trademark, Patent and other related laws that protect intellectual property and related rights. You agree to observe and abide by all copyright and other related notices, legends or other restrictions contained in any such Content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, transfer, sell, create derivative works, or in any way exploit or steal any of the Content, in whole or in part, found on the Platform. The Content is not for resale. Your use of the Platform does not entitle you to use the protected Content contained herein in any way that is not authorized by these Terms or applicable law. In particular, you will not delete or alter any proprietary rights or attribution notices in any Content. You will use protected Content solely for your personal use, and will make no other use of the Content without the express written permission of the Company and the copyright owner. You agree that by using the Platform or purchasing any of the Company’s products or services, you do not acquire any ownership rights in any protected Content. The Company does not grant you any licenses, express or implied, to the intellectual property of Red Pen Wench, LLC or its licensors except as expressly authorized by these Terms.
Permitted Uses
Notwithstanding the same, you are permitted to use the materials purchased for your own personal and/or business use only. You are not permitted to sell, transfer, copy, create derivative products, or use the products in any way that is not permitted by law. If the Company discovers that you are using the products in a way that is not consistent with this contract, the Company reserves the right to discontinue your use of the Service and pursue legal remedies.
Use of Communication Services
The Platform may contain bulletin board services, discussion functionality, chat areas, forums, communities, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively “Communication Services”). You agree to use the Communication Services only to post, send and receive messages and materials that are proper and related to the particular Communication Service.
Furthermore, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute, or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful topic, name, material, or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents and permissions; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer or coopt their personal information; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes, or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal, or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including email addresses, without their consent; or violate any applicable laws or regulations.
The Company has no obligation to monitor the Communication Services. However, the Company reserves the right to review materials posted to the Communication Services and to remove any materials in its sole discretion, regardless of whether the materials violate these Terms. The Company further reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever, legal or otherwise.
The Company reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, subpoena, legal process, or governmental request, or to edit, refuse to post, or to remove any information or materials, in whole or in part, in the Company’s sole discretion.
Always use caution when giving out any personally identifying information about yourself, your children, or your family in any Communication Service. The Company does not control or endorse the content, messages, or information found in any Communication Service and, therefore, the Company specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. To the extent certain individuals volunteer for administrative roles within a certain Communication Service, such volunteers are not authorized Red Pen Wench, LLC spokespersons, and their views do not necessarily reflect those of the Company.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction, and/or dissemination. You are responsible for adhering to such limitations if you upload or download such materials.
Materials Provided to the Platform or Posted on Any Company Web Page
The Company does not claim ownership of materials you provide, post, upload, input, email, submit, or in any way share with the Company or the Platform, or with any Company site or associated service (collectively “Submissions”). However, by sharing any Submissions you are granting the Company, its affiliated companies, and necessary sublicensees and contractors permission to use your Submissions in connection with the marketing and operation of their businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat your Submission; and to publish your name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission, as provided herein. The Company is under no obligation, legal or otherwise, to post or use any Submission you may provide and may remove any Submission at any time in the Company’s sole discretion.
By sharing your Submission you warrant and represent that you own or otherwise control all of the legal and intellectual property rights to your Submission as described in this section including, without limitation, all the rights necessary for you to share the Submission.
Media Consent and Release for Interactive Sessions
BY PARTICIPATING IN ANY INTERACTIVE WORKSHOP, COURSE, LESSON, MASTERCLASS, COACHING SESSION, OR SIMILAR SERVICE (“SESSIONS”) PUT FORTH BY THE COMPANY, YOU GRANT THE COMPANY AND ITS PARTNERS, AGENTS, REPRESENTATIVES, ASSIGNS, SUCCESSORS IN INTEREST, AND LICENSEES THE RIGHT TO PHOTOGRAPH, AUDIOTAPE, VIDEOTAPE, AND SCREEN RECORD YOU FOR THE DURATION OF THE SESSION.
You further grant the Company and its partners the irrevocable right to use all photographs, audio recordings, video recordings, or screen recordings made during Sessions as well as any reproduction or modification thereof (the “Recordings”), in any manner or medium throughout the world an unlimited number of times in perpetuity in advertising, trade, promotion, exhibition, internal training, product improvement, or any other lawful purpose. You agree and acknowledge that ownership of all Recordings as well as any performances captured therein rests solely with the Company.
No monetary compensation will be owed by the Company to you for these permissions, and the Company is under no obligation to offer the Recordings to you for review, inspection, or approval. You release and discharge the Company from any and all claims and demands arising out of or in connection with the Recordings or the exercise of the permissions granted here, including any or all claims for libel, invasion of privacy, or emotional distress. This consent and release is binding and cannot be withdrawn.
Third-Party Accounts
From time to time, you may be able to connect your Platform account to certain third-party accounts. By connecting your Platform account to a third-party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third-party sites). If you do not want information about you to be shared in this manner, do not use such features.
International Users
The Service is controlled, operated and administered by the Company from its offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws in your jurisdiction. You agree that you will not use the Platform content in any manner prohibited by any applicable laws, restrictions, or regulations.
Force Majeure
The Company will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in its performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond its reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, pandemic, lockouts, strikes or other labor disputes (whether or not relating to its workforce), or restraints or delays affecting carriers, or inability or delay in obtaining supplies of adequate or suitable materials, or telecommunication breakdown or power outage.
Indemnification
You agree to indemnify, defend, and hold harmless the Company, its officers, directors, members, managers, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement, your violation of any rights of a third party, or your violation of any applicable laws, rules, or regulations. Red Pen Wench, LLC reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with the Company in asserting any available defenses.
Liability Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. THE COMPANY AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
THE COMPANY AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, TEMPLATES, DOCUMENTS, SERVICES, AND RELATED CONTENT CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, TEMPLATES, DOCUMENTS, SERVICES, AND RELATED CONTENT ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. THE COMPANY AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, TEMPLATES, DOCUMENTS, SERVICES, AND RELATED CONTENT, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. THE COMPANY DOES NOT GUARANTEE THAT THE USE OF ITS PRODUCTS OR SERVICES WILL RESULT IN THIRD-PARTY JOB INTERVIEWS OR OFFERS OF EMPLOYMENT.Â
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF THE COMPANY OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.
Termination/Access Restriction
The Company reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice.Â
Dispute Resolution and Arbitration
YOU AND RED PEN WENCH, LLC ARE AGREEING TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION.
ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT, OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE, AND EQUITABLE CLAIMS) BETWEEN YOU AND US ARISING FROM OR RELATING IN ANY WAY TO YOUR PURCHASE OF PRODUCTS OR SERVICES THROUGH THE SITE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION.
Any controversy or claim arising out of or relating to this Terms of Sale, or the breach thereof, shall be settled by arbitration administered by an arbitrator selected by the Company and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
The place of arbitration shall be LOS ANGELES, CA, or another metropolitan area within close geographic proximity to LOS ANGELES as selected by the Company. The arbitration will be based on the submission of documents and there shall be no in-person or oral hearing. The arbitrator will have no authority to award punitive or other damages not measured by the prevailing party's actual damages, except as may be required by statute. The arbitrator shall not award consequential damages in any arbitration initiated under this section. Any award in an arbitration initiated under this clause shall be limited to monetary damages and shall include no injunction or direction to any party other than the direction to pay a monetary amount. The arbitrator may award to the prevailing party, if any, as determined by the arbitrator, all of their costs and fees. "Costs and fees" mean all reasonable pre-award expenses of the arbitration, including the arbitrators' fees, administrative fees, travel expenses, out-of-pocket expenses such as copying and telephone, court costs, witness fees, and attorneys' fees. Except as may be required by law, neither a party nor an arbitrator may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of both parties.
Governing Law
To the maximum extent permitted by law, this agreement is governed by the laws of the State of California and you hereby consent to the exclusive jurisdiction and venue of courts in Los Angeles County, California in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
No Joint Venture
You agree that no joint venture, partnership, employment, or agency relationship exists between you and the Company as a result of this agreement or use of the Site. The Company’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of the Company’s right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by the Company with respect to such use.Â
Severability
If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Entire Agreement
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and the Company with respect to the Platform and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the user and the Company with respect to the Platform. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
No Waiver
The failure by the Company to enforce any right or provision of these Terms will not constitute a waiver of any future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of the Company.
Changes to Terms
The Company reserves the right, in its sole discretion, to change the Terms of Sale under which the Platform is offered. The most current version of the Terms of Sale will supersede all previous versions. The Company encourages you to periodically review the Terms of Sale to stay informed of its updates.
Notice
The Company may provide any notice to you under these Terms by: (i) sending a message to the email address you provide or (ii) by posting to the Site. Notices sent by email will be effective when the Company sends the email and notices it provides by posting will be effective upon posting. It is your responsibility to keep your email address current.
To give notice under these Terms, you must contact the Company as follows: by personal delivery, overnight courier or registered or certified mail to the address listed below. The Company may update this address by posting a notice on the Site.
Contact Us
The Company welcomes your questions, comments, and concerns regarding these Terms of Sale:
Red Pen Wench, LLC
440 N BARRANCA AVE #9686
COVINA, CA 91723
Email Address: [email protected]